A warning has been sent out to consumers regarding professional looking and eye-catchy advertisement that offers “free” anti-wrinkle cream for first-time users as this can be a scam that results in hundreds of pounds being snatched from consumers’ credit cards or bank accounts.
Perfect Radiance is an example of such a fraud, according to the Consumer Champions from Guardian Money. It’s one of those companies that tempt consumers to sign-up for anti-wrinkle serum by offering free sample. After the report, more and more people are complaining that they have fallen for the same scam.
The names of the companies will often change to help them cover their tracks, and one company could operate under several different names at the same time. Whenever you see such a tempting advertisement even on professional looking websites, think twice before signing up and bear in mind the old adage ‘if it seems too good to be true then it probably is’.
Users, when they click on such websites, are offered free trial creams for 15-30 days but are asked for bank/card details to cover postage charges. These are usually nominal so it seems such a good deal to the consumer that they type in their details without bothering to read any of the small print. This usually contains something along the likes of “To avoid monthly subscription of product(s), user must cancel within next 14 days”.
These monthly subscription costs can be as high as £70-£75 per month and, to ass insult to injury, some of the users don’t even receive the trial products. Consumers come to know about such scam only when they check their monthly statements.
Average value that victim of such scam wasted is around £150, but some of them have spent as many as £300. Little support from banks and credit card lenders adds insult to injury and although consumers try to call companies like Perfect Radiance, they find that the call is transferred to far-east. Subscriptions can be stopped but refunds are never given.